We will extend this period for International Customers where returned items are held up in transit. We want you to be delighted with your purchase and we realise that with many products, such as clothing and footwear, it is not always possible to be completely sure that the fit or other features of the product are exactly what you want, no matter how comprehensive the information is on the website.įor this reason we are pleased to offer a refund or exchange of your purchase (at your discretion), provided the item is returned unused, in its original condition with all tags and supporting information (such as packing notes) within 30 days of you receiving it. We apologise for any inconvenience and will endeavour to process returns as quickly as possible. Please allow 5 working days for your return to be processed and any exchanges or refunds to be arranged. Due to the need to quarantine returns for 72 hours and reduced staffing levels as a result of social distancing requirements, it is currently taking longer than usual to process returns.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |